I called Wachovia yesterday about the checks I had not yet received… after a run-around it was determined the department I had sent the written request to almost two weeks ago, was not the right department, and no one called me! The checks are not on the way!
I about went ballistic on the poor lady on the phone, I need copies of 400+ checks by the end of the week, to get them to our bankruptcy trustee. Not only that, but they charge $5 per check. They wanted $1200+ dollars for the copies!
I contacted my lawyer, and he stated he would call them if they gave me a problem about the charge, since it is being required by the court it should be no charge.
Well, they say unless there is a subpeona they still charge… I went off! Since I had proof in writing of the request, and they never followed up they stated they will not charge me for the copies, and send them over-night so I have them Thursday.
I’ll still need to make copies for our records, as well as the copies for the trustee, too. In the end, Wachovia even called back to let me know they were being processed and they would let me know when they shipped out.
Tags: bankruptcy lawyer, chapter 7, personal bankruptcy, trustee